After spending 3 years working as a Graphic Designer at the NHS, I decided it was time for me to upskill and transition into User Experience. I had initially hoped to attend evening classes or study part-time so I could stay at my job, but I wanted to dedicate 100% of my time and energy into it. As I studied my undergraduate at Loughborough, I already knew how valuable the teaching quality was so when I saw they offered an MA in User Experience, I felt that was the best option for me.
I personally enjoyed the designing for behaviour change module which encouraged me to apply for the position I am in now (energy industry) and as a result, produced the best project out of any other throughout the course. Using creative research methods, I was able to gain a good insight into the users’ thoughts, feelings and pain points which ultimately enabled me to generate a great concept.