Computer labs and software
If you need computer facilities, there are a number of computer labs across campus which are open to everyone.
There are over 2,000 computers located across campus which offer a wide range of specialist software. You can also remotely access most of these computers from off-campus.
Campus computers
Many computer labs can be accessed 24 hours a day, seven days a week with a student card. See a list of all these locations.
For real-time availability, visit the Computer Availability dashboard. The dashboard provides information on all campus computers (including Windows and MacOS desktops).
Features include:
- Software listing
- Campus map
- Room layout
Remote access to campus computers
To remotely connect to the campus computers from your own personal computer, students can use the Remote Desktop Service, which is available on both Windows and MacOS.
Learn how to connect to the campus computers at the link below:
Remote access to campus computers
Please note that the majority of campus computers are Windows machines.
MacOS campus computers are available in two computer labs:
Haslegrave – N006
James France – CC128
Remote working - Connect to the Virtual Private Network (VPN)
To securely access campus-restricted services including computers whilst working remotely (off campus), students will be required to install and use the Duo Mobile app (multi-factor authentication) and the Cisco Secure Client VPN app.
For more information and instructions, see Multi-factor authentication and VPN service (Cisco Secure Client).
Software
Whilst you are a student at the University, you have access to a range of software for your personal devices.
- Free Microsoft Office 365
- Specialist software downloads (available on Learn)
Connecting in halls
HallNet is the wired network in Halls of Residence. You will receive a far better connection when you 'plug in' your PC or laptop to the wired socket. You can collect a free ethernet cable from your Hall reception area or the PC Clinic in the Library.
Instructions to register and connect your device can be found below:
Microsoft 365 account
Your Loughborough Microsoft 365 account provides file storage that can be accessed across multiple devices. For further information and instructions, read our guidance on OneDrive.
IT Support
The PC Clinic provides support for students and is based in the Pilkington Library strictly by appointment only (Monday – Friday, 10am-4pm).
You can book an appointment:
- via the Appointment booking system
- by emailing IT Services at it.services@lboro.ac.uk