A typical day consisted of regular reporting, conversations with key stakeholders in my reports, meetings to discuss how to efficiently achieve both sales and customer satisfaction objectives, and working on project proposals using key business statistics. I also led and delivered the 2020 retailer car requirement strategy, working closely with the sales support department to successfully dictate the number of cars displayed at every dealership in the UK, while adopting a low emissions approach. Furthermore, I owned and created complex business critical sales performance reports, regularly distributing them to all Volkswagen UK retailers using advanced MS Excel VBA, saving my team two hours daily.

I also analysed key retailer performance statistics, updating area managers on dynamic market situations to discuss potential solutions on how to achieve the company’s volume and customer satisfaction objectives.