Small talk acts like social glue – here’s how to get better at it

Society
two people talking on a sofa at work

An opinion piece written by Dr Jessica Robles for the Conversation.

“Good weekend?”

“Bit hot today, isn’t it!”

“Back in the office again…”

We rely on small talk like this, and being good at it is even seen as a mark of conversational competence. Yet its content can feel superficial. Once you notice formulaic expressions such as “how are you” aren’t asking the question genuinely, this sort of talk can seem like empty pleasantries or even inauthentic.

So should we be seeking to abandon small talk, or is it fundamental to our social lives?

Maybe think of small talk as a technology: a human invention for accomplishing social goals, as much as a telephone or email is. Like any technology, it has been continuously redesigned – shaped by culture, adapted to institutions, imitated in fiction, performed in media, imported into phone calls and adjusted in inboxes. It’s an evolutionary adaptation that persists because it does something for us.

Anthropologist Bronisław Malinowski called this kind of talk “phatic communion” in the early 20th century. Communion, outside church, names a sense of connection, and that is what small talk is for. Far from meaningless, it is how we open, maintain and signal our relationships.

Its predictability is a feature, not a bug. Generic, low-effort phrases can carry us through stages of interaction such as the greeting before we order a coffee, or laying the groundwork for flirting.

A valuable skill

Small talk is exactly the skill needed to deal with ordinary face-to-face conversations. It’s how people get on in public encounters and start getting to know one another better. After the COVID-19 pandemic and alongside increasing screen time, some worry that people, especially young people, don’t know how to talk to each other anymore. Whether this is true or a moral panic, we may be at a turning point of recognising what value small talk has for us.

Continues…

The Conversation logoFor the full article by Dr Jessica Robles visit the Conversation.

ENDS

Press Release Reference: 26/162

Peter Warzynski

PR Manager

Tel: 01509 223491

Loughborough is one of the country’s leading universities, with an international reputation for research that matters, excellence in teaching, strong links with industry, and unrivalled achievement in sport and its underpinning academic disciplines.

It has been awarded five stars in the independent QS Stars university rating scheme and named the best university in the world for sports-related subjects in the 2026 QS World University Rankings – the tenth year running.

Loughborough has been ranked eighth in the Complete University Guide 2027 – out of 130 institutions. The achievement means Loughborough remains among a select group of universities that have maintained a top 10 position for more than 10 consecutive years, alongside Oxford, Cambridge, the London School of Economics, St Andrews, Durham and Imperial.

Loughborough was also named University of the Year for Sport in the Times and Sunday Times Good University Guide 2025 - the fourth time it has been awarded the prestigious title.

In the Research Excellence Framework (REF) 2021 over 90% of its research was rated as ‘world-leading’ or ‘internationally-excellent’. In recognition of its contribution to the sector, Loughborough has been awarded eight Queen Elizabeth Prizes for Higher and Further Education.

The Loughborough University London campus is based on the Queen Elizabeth Olympic Park and offers postgraduate and executive-level education, as well as research and enterprise opportunities. It is home to influential thought leaders, pioneering researchers and creative innovators who provide students with the highest quality of teaching and the very latest in modern thinking.