Accommodation cancellation request

In order to apply for a release from your accommodation contract you are required to complete an Accommodation Cancellation Request.

If you want to request release from your University accommodation contract, you must submit an Accommodation Cancellation Request through the Accommodation Hub.

This is the same system where you originally signed your accommodation contract.

How to submit your request

Step 1

Log in to the Accommodation Hub using your accommodation hub username

xisting users login page with username and password fields and a login button.
Accommodation Hub

Step 2

Select the current academic year for the accommodation you wish to cancel.

Academic year application form showing a dropdown menu to select the year to apply for.

Step 3

Select Accommodation cancellation.

ccommodation cancellation option represented by a white cross icon inside a purple circle.

Step 4

Complete the cancellation request, including:

  • your reason for requesting cancellation
  • the date you would like to vacate your room
  • any further information you would like us to know

Step 5

Read the relevant Halls of Residence Licence Terms and Conditions, tick the confirmation box to confirm you understand the terms relating to withdrawal, and select Submit.

Once submitted, you will see a confirmation message and receive a confirmation email shortly afterwards. We will contact you if we need any additional information.

Hall fees and legal information

Submitting a cancellation request does not automatically release you from your accommodation contract.

Your request will be considered in accordance with the Halls of Residence Licence Terms and Conditions. Submitting a request is a pre-condition for consideration of early termination.

If a release is granted, you may be liable for additional fees and/or administration charges.

Please read clauses 6.1 to 6.3 of the relevant Licence Terms and Conditions before submitting your request.

Can't remember your University username?

If you cannot remember your University username, please contact the Student Accommodation Centre. We can help you with your username, but we cannot provide or reset your password.

Please note

Cancellation requests received during the final four weeks of the contracted Summer Term will not be considered.

If you have any questions about the cancellation process, please contact the Student Accommodation Centre on 01509 274488 or email sac@mailbox.lboro.ac.uk.

Submit a cancellation request