If you've switched to the Microsoft Teams Phone service and still have a desktop handset on your desk, please follow the guidance below.
This includes handsets from meeting rooms, shared spaces, hot-desking areas, and PhD rooms.
Steps for Handset Removal:
- If your computer is connected to the network via your handset:
- Unplug the network cable from your computer or docking station.
- Unplug the network cable from the handset port marked “Network” and plug this *cable directly into your computer or docking station.
- If your handset has a separate power adapter:
- unplug this from the mains and bundle it with the handset for collection.
Steps for Removing Cables:
For detailed guidance on removing cables from desktop handsets, please visit: Handset Cable Removal Guide
If you require a longer network cable to reconnect your device to the wired network socket, please submit a request via IT.Services@lboro.ac.uk
Recycling Area:
Your designated collection area will be confirmed by your Department / School. IT Services has arrangements in place with Cisco for the recycling of handsets.
Please contact IT.Services@lboro.ac.uk with the number of handsets you have and their location, so our IT Assets team can arrange for collection.