Windows 11 - Frequently Asked Questions

Frequently asked questions

General

How will I upgrade?

Users will be required to book onto and attend an upgrade clinic during the implementation period.

How long is the upgrade?

You should expect to be without your device for up to 1 day. During the upgrade, devices may be available in IT spaces for short term use.

What if I don't upgrade before the deadline in October 2025?

Devices will not be security compliant and access to services will be limited. 

Is training on W11 available?

Support and familiarisation information will be available to help you transition.

Microsoft: Meet Windows 11 

LinkedIn Learning: Windows 11 essential training guide 

How to access your Loughborough University LinkedIn Learning account:

https://www.lboro.ac.uk/services/od-hub/topics/linkedin-learning/ 

 

Backing up files and data

Will I still be able to access files and software on my device?

All files should be saved to OneDrive before attending an upgrade clinic. Software that has been security tested will be available for reinstall after the upgrade.

Software

Requesting software

To start with, please check the Software Centre to see if the software you need is available. If this is not the case, contact IT Services and provide sufficient information about the software you need.

Open Software Centre using the shortcut on your desktop or the Windows Start Menu (bottom left menu bar).

Devices

What if I have more than one device?

The review of device use will be a part of these changes. If there are clear business requirements to maintain multiple devices, they will be upgraded to the Windows 11 service.

What if have a desktop?

If this is your primary device, it will be upgraded.