Microsoft are working to resolve this and are reporting that services are starting to stabilise but there is no estimated resolution time yet.
We are aware of the following issues affecting some Loughborough staff and students. Many of these issues are intermittent and are having a variable impact on different devices.
- Email/Calendars: You may be unable to access Outlook on the Web and emails are not able to be sent or received. We would expect that emails will be delivered when services are restored but there will be significant delays, this is still to be confirmed by Microsoft.
- Copilot is unavailable.
- Safelinks: When clicking on a link from Teams or Outlook, there may be a delay in it opening due to delayed performance from the Microsoft Safelinks feature. Please take extra care when using links.
- Microsoft Planner and Power Apps may not be working correctly, and you may experience sign in issues if you are not already signed in.
- Most functionality in Teams is working correctly, but anything that relies on email/calendars may be disrupted. There may also be issues with contacts updating in Teams and issues creating or updating channels.
- Whilst OneDrive access is not reported as being affected, sharing of files with others or accessing shared files may be affected as SharePoint Online is experiencing issues. This may be a particular issue when sharing or accessing files from outside Loughborough University.
Non-Microsoft services should not be affected, however if they rely on email for their workflow, or receipts this functionality may be disrupted.