I did not receive the email verification code
- Check your Junk/Spam folder.
- Ensure you entered the same email address that the invitation was sent to.
I cannot scan the QR code
- Ensure the Microsoft Authenticator app is installed and you have selected Work or School Account.
- Try enlarging the QR code on your screen.
- If available, select the option to enter the setup code manually.
I don't see the same screens as these instructions
Microsoft periodically updates the registration experience. Even if the screens look slightly different, the process remains the same: verify your email address, register Microsoft Authenticator, scan the QR code, and complete the verification challenge.