Mobile Phone Procurement

IT Services are now in working with your local support staff to move everyone across to O2.

Support

If you need assistance, please refer to the list of who your departments 'daily contact' is; what to do if you have an issue with your current contract or phone; how to order a new connection; etc.

Daily Contacts List - School/Profession Service >

School/Profession Service Contact Email
AACME Angela Foreman A.Foreman@lboro.ac.uk
AACME Charlotte Hammond C.A.Hammond@lboro.ac.uk 
AACME Marcela Garner m.garner@lboro.ac.uk
AACME Nicola Lawrence N.J.Lawrence@lboro.ac.uk
AACME Christopher Walton c.j.walton@lboro.ac.uk
Architecture, Building and Civil Engineering Rina Karaishi r.karaishi@lboro.ac.uk
Architecture, Building and Civil Engineering Laura Evans l.c.evans@lboro.ac.uk
Campus Living Lisa Slater L.Slater2@lboro.ac.uk 
Creative and Print Services Marc Smith m.smith7@lboro.ac.uk
Finance Danielle Jarvis d.l.jarvis@lboro.ac.uk
FM Lisa Slater l.slater2@lboro.ac.uk
Global Engagement Matt Green m.green4@lboro.ac.uk
Global Engagement Kusum Mistry k.mistry@lboro.ac.uk
Health & Safety Service  Ben Bugby b.bugby@lboro.ac.uk
HSE - Chaplaincy  Olivia Venning O.C.Venning@lboro.ac.uk
IT Services Sharon Kitson S.L.Kitson@lboro.ac.uk 
IT Services Sophie Currie S.Currie@lboro.ac.uk 
Library  Matt Cunningham m.s.cunningham@lboro.ac.uk
Loughborough Business School Dawn Brown D.E.Brown@lboro.ac.uk
Loughborough Business School Alka Phung a.phung@lboro.ac.uk
LUL Sylvie Easy-Hemmings S.Easy-Hemmings@lboro.ac.uk
Marketing & Advancement Marc Smith m.smith7@lboro.ac.uk
HR & Organisational Development Lorraine Badjie l.a.badjie@lboro.ac.uk
Research and Innovation Stacey Croucher S.S.Croucher@lboro.ac.uk
School of Science Elena Bradley e.bradley@lboro.ac.uk
School of Science Norma King c.n.king@lboro.ac.uk
School of Social Sciences & Humanities (SSH) Louise Lee  L.Lee2@lboro.ac.uk 
Sports Development Centre  Katie Voce K.L.Voce@lboro.ac.uk
Sports Development Centre  Andjelka Grubisic a.grubisic@lboro.ac.uk
SSEHS Kokila Mistry K.mistry1@lboro.ac.uk
SSEHS Liz Quimby-Fountain e.quimby-fountain@lboro.ac.uk
Student Services Rachel Wheat r.s.wheat@lboro.ac.uk
Student Services Niamh Blake  n.blake@lboro.ac.uk
Student Services Catherine Woodward c.woodward@lboro.ac.uk
Vice Chancellors Office (VCO) Ali Sibcy-Allen A.Sibcy-Allen@lboro.ac.uk
Wolfson School (Other)  Angela Foreman A.Foreman@lboro.ac.uk 
Wolfson School (Other)  Charlotte Hammond C.A.Hammond@lboro.ac.uk 
Wolfson School (Other)  Nicola Lawrence N.J.Lawrence@lboro.ac.uk
Wolfson School (Other)  Marcela Garner m.garner@lboro.ac.uk

Placing new orders

For all new connections please contact your departments 'daily contact', they will then help place orders for hardware and facilitate orders for SIM cards and lines. Only current numbers which are 'out of contract' will be transferred to the new provider once finalised, any remaining numbers will be moved as and when their current contract ends.

The process of switching all current numbers over to the new provider will be facilitated by each departments 'Daily Contact' and the Management Support Office (MSO) within IT Services.

For SIM/new connection orders

Daily Contacts are to place orders for new connections through the MSO team, by emailing MSO@lboro.ac.uk.

Please note, the following information is required:

  • Delivery address for SIM
  • Name of user 
  • Type of handset SIM will be used with
  • Tariff type – Voice, text and data or Data only

Please note that all connections are now on SIM only tariffs, for hardware order please see the information below.

NB. All number porting requirements must be specified at the point of ordering.

For handset orders

Departments/schools are responsible for purchasing handsets and the recommended supplier is Academia. A full list of preferred models is available on request.

Voice and Data SIM

  • Unlimited minutes
  • Unlimited texts
  • 2GB Data 

Data only, basic voice only, and pay as you go tariffs are also available on request, please contact the MSO team for further information.

Contact MSO team

Intune for iOS

Intune provides central asset tracking and improved security capabilities. 

IOS mobile devices purchased from 1st March 2024 will need to be enrolled into the service.

Email

Outlook on your mobile device

Outlook for iOS and Android gives you access to your emails and calendars on the go, keeping everything in one place. Staff and students are advised to use the Outlook application, the University’s supported email client when accessing University email, calendar and contacts online.